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For various inquiries to us, please contact us by using the form below.
Usually, we will reply within 3 business days.

Automatic reply email will be sent to the e -mail address you have entered. Pleas wait for our reply for a certain period.
If you do not receive the automatic reply email, please note that your email address may be incorrect.

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Please review the following Privacy Policy and,
if you agree, press "Confirm" below.

Privacy Policy

  1. 1.Definition of personal information

    Personal information refers to information about an individual, including but not limited to their name, date of birth, address, telephone number, email address, and any other information that can identify the individual.

  2. 2.Purpose of collecting personal information

    Our purposes of using personal information are as follows
    Contact and notifications regarding the service
    Information provision (including advertisements) from us
    Request for feedback and comments from customers

  3. 3.Use and provision of personal information

    Personal information will be used within the scope of the purposes mentioned above. Additionally, we will not provide personal information to external third parties as a general rule, but if we do, it will be done with the consent of the individual concerned.
    For inquiries regarding the disclosure, correction, or deletion of personal information registered through the website, please contact us via email at 【otoiawase@sanwajp-group.com】
    We will provide you with guidance on the procedure for disclosure, correction, or deletion shortly. However, please note that if we cannot sufficiently confirm your identity or if fulfilling your request would interfere with our office's operations, we may not be able to accommodate your request. Thank you for your understanding in advance..

  4. 4.Outsourcing

    When outsourcing the processing of personal information to external parties, there may be cases where personal information is entrusted to them. In such cases, we select outsourcing partners based on the condition that they ensure a sufficient level of personal information protection and enter into Non-disclosure agreements before proceeding with the outsourcing process.

  5. 5.Management of personal information

    We continuously strive to implement necessary security measures, both technically and organizationally, to prevent unauthorized access to personal information, as well as risks such as loss, destruction, alteration, and leakage of personal information.